Effective Date:
[Insert Date]
At DMT Vacations, we understand that plans can change, and we strive to accommodate your needs. Our cancellation policy for air ticket bookings and holiday package bookings is outlined below. Please review this policy carefully before making your reservation.
1. Cancellation of Air Ticket Bookings:
a. Refundable Tickets
If you have purchased a refundable air ticket, the cancellation and refund process is as follows:
- You can cancel your ticket at any time before the scheduled departure date.
- To initiate the cancellation process, please contact our customer support team or log in to your DMT Vacations account.
- Refunds will be processed according to the airline’s refund policy, and any applicable fees may be deducted from the refund amount
- Please note that processing times for refunds may vary depending on the airline and payment method.
b. Non-Refundable Tickets
If you have purchased a non-refundable air ticket, it is important to understand that these tickets typically cannot be refunded. However, you may have the option to make changes to your booking, subject to airline-specific change fees and fare differences. Please contact our customer support team for assistance with modifying your non-refundable booking.
2. Cancellation of Holiday Package Bookings:
Our cancellation policy for holiday package bookings may vary depending on the specific package and the terms and conditions of our partners. We will provide detailed cancellation information for each package at the time of booking and in your booking confirmation. Please review these terms carefully.
3. General Cancellation Guidelines:
- Cancellation requests must be made through our official channels, such as contacting our customer support team or logging in to your DMT Vacations account.
- The date and time of your cancellation request will determine whether any applicable cancellation fees or penalties apply.
- Refunds, if applicable, will be processed using the original payment method and may take several business days to reflect in your account.
4. Force Majeure:
In the event of unforeseen circumstances or force majeure events (such as natural disasters, pandemics, or government travel restrictions) that affect your travel plans, DMT Vacations will work with you and our partners to find the best possible solution, which may include rescheduling or providing travel vouchers.
5.Contact Us:
If you have any questions or need assistance with cancelling your booking, please contact our customer support team at [insert contact information].By making a reservation with DMT Vacations, you acknowledge that you have read and understood our cancellation policy and agree to abide by its terms and conditions.
DMT Vacations
Address-
Shop no 10, Sai Prabhat Complex, Vasant Nagari, Vasai (East), District – Palghar, Pincode – 401208
Email – info@dmtvacations.com
Contact number – +91-9970244233