Cancellation Policy
Effective Date: 1st Oct 2023
At DMT Vacations, we understand that plans can change, and we strive to accommodate your needs. Our cancellation policy for air ticket bookings and holiday package bookings is outlined below. Please review this policy carefully before making your reservation.
1. Cancellation of Air Ticket Bookings:
a. Refundable Tickets
If you have purchased a refundable air ticket, the cancellation and refund process is as follows:
b. Non-Refundable Tickets
If you have purchased a non-refundable air ticket, it is important to understand that these tickets typically cannot be refunded. However, you may have the option to make changes to your booking, subject to airline-specific change fees and fare differences. Please contact our customer support team for assistance with modifying your non-refundable booking.
2. Cancellation of Holiday Package Bookings:
Our cancellation policy for holiday package bookings may vary depending on the specific package and the terms and conditions of our partners. We will provide detailed cancellation information for each package at the time of booking and in your booking confirmation. Please review these terms carefully.
3. General Cancellation Guidelines:
4. Force Majeure:
In the event of unforeseen circumstances or force majeure events (such as natural disasters, pandemics, or government travel restrictions) that affect your travel plans, DMT Vacations will work with you and our partners to find the best possible solution, which may include rescheduling or providing travel vouchers.
Contact Us
If you have any questions or need assistance with cancelling your booking, please contact our customer support team at [insert contact information].By making a reservation with DMT Vacations, you acknowledge that you have read and understood our cancellation policy and agree to abide by its terms and conditions.
